Privacy Policy

Effective Date: May 21, 2025

At Anchor Healthcare, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Introduction

Anchor Healthcare values your privacy and is committed to maintaining the confidentiality and security of your personal information. This Privacy Notice explains what information we collect, how we use it, and how we protect your data. By using our website and services, you agree to the terms of this Privacy Notice. If you do not agree with the practices described here, please refrain from using our services.

2. Data Collection

We collect the following types of personal data when you use our website and services:

1. User Details: When you create an account or contact us, we may collect personal details such as your name, email address, phone number, and any other information you provide.

2. Payment Information: When purchasing services, we collect payment-related information such as billing details, payment method, and transaction history. Payments are processed through Paddle.com, our trusted payment partner.

3. Usage Data: We may collect non-personal data such as IP address, browser type, and pages visited to improve our website and services.

How We Use Your Data:

1. To provide the services you requested, such as access to AI-generated healthcare videos.

2. To process payments via Paddle.com and communicate with you regarding your transactions.

3. To improve our website and services by understanding how users interact with the platform.

3. Data Sharing

We may share your personal information with trusted third parties in the following situations:

1. Paddle.com: As our merchant of record, Paddle.com processes payments and handles billing inquiries. They may collect and process payment information as described in their privacy policy.

2. Service Providers: We may share your information with other trusted partners or vendors who help us operate our website and services (e.g., for technical support or data hosting). These third parties are required to keep your data secure and use it only for the purposes we specify.

3. Legal Requirements: If required by law or a legal process, we may share your data to comply with a court order, subpoena, or other legal obligation.

We do not sell your personal information to any third parties.

4. Cookies and Tracking

Our website uses cookies and other tracking technologies to enhance your experience and improve our services. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect your user experience.

5. Data Security

We take the protection of your personal data seriously and implement a range of security measures to safeguard your information. These include:

1. Using secure servers and encryption for sensitive data, such as payment details.

2. Restricting access to personal data to authorized personnel only.

3. Regularly reviewing and updating our security practices to stay ahead of potential threats.

While we take reasonable precautions to protect your data, no method of online transmission or storage is completely secure. We cannot guarantee absolute security but will continue to strive to keep your information safe.

6. User Rights

Under applicable privacy laws, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you have the following rights regarding your personal data:

1. Access: You can request a copy of the personal data we hold about you.

2. Correction: You can request corrections to any inaccuracies in your personal data.

3. Deletion: You can request that we delete your personal data, subject to certain legal exceptions.

4. Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@anchorhealthcare.com.

7. Updates to Privacy Notice

Anchor Healthcare may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. If significant changes are made, we will notify you by email or post a notice on our website. Please check this page periodically for updates.

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us at support@anchorhealthcare.com.